EasyWerkstatt

Multi-location Werkstatts across Europe were paying an admin tax their software never acknowledged. Scheduling lived in one tool, parts in another, invoicing lagged behind the job, and customer communication sat outside the operational record. Every new bay and every cross-border transaction added reconciliation work that managers absorbed at the end of the day.

EasyWerkstatt's leadership set an aggressive bar: a subscription ERP built for automotive workshops, live in eight weeks, with vehicle owners able to view and pay invoices in the same environment technicians and service advisors use. Miss that window and another season of peak service would pass on legacy patchwork.

Our approach

We scoped to the workflows that consumed the most manager time first: bay scheduling, parts availability, quote-to-invoice, and customer payment. Cloud ERP and a mobile shop-floor app shipped in parallel so back office and technicians adopted together. Cross-border billing rules were built into the core, not added after the first international location went live.

• Weeks 1–2: Workflow mapping across scheduling, inventory, billing, and customer comms
• Weeks 3–6: Cloud ERP core with mobile access for workshop and warehouse teams
• Weeks 7–8: Customer invoice viewing, payment flows, and multi-location go-live
• Cross-border transaction support for EU workshop networks from day one

Results

EasyWerkstatt cut daily admin overhead by 60% and gave workshop managers one system for operations that previously required four. Agreement to live deployment took eight weeks. The platform scales with the network instead of fighting it.

• 60% reduction in daily administrative overhead across pilot locations
• 8 weeks from signed agreement to live deployment
• Scheduling, inventory, quoting, invoicing, and customer payment on one platform
• Mobile shop-floor access so technicians are not tethered to the back office